This Journey is covered by the STO Garant guarantee. You can find the conditions for this guarantee scheme on STO Garant’s website (www.sto-garant.nl/en/downloads).
This process is automatic and you do not need to do anything else. After receiving your booking, Windseeker will send you detailed information on how and when to pay for your journey – together with all the other important details.
What does it mean?
In short: you do not pay the booking amount to Windseeker but instead into an escrow account. This trust account holds your payment in reserve until your journey’s end. The booking amount is then released to Windseeker on the day after your trip ends. If Windseeker or the Ship should become financially insolvent before the end of your trip, STO Garant will implement the guarantee. The Guarantee Scheme details how you can make a claim under the guarantee in such cases. You can read more about this here.